Shipping policy
Delivery Time
Orders within South Africa are delivered in 4 to 8 working days.
Tracking
You will receive a tracking code via email once your order is shipped. If your tracking information is not updated within 5 business days, please contact us.
Incorrect Orders
If you receive an incorrect order, contact us immediately. Address changes cannot be made once processing begins.
Shipping Schedule
We ship on business days only. You will receive a Shipping Confirmation email once your order is dispatched.
Lost/Stolen/Damaged Packages
We are not responsible for lost, stolen, or damaged packages. Report issues directly to the shipping carrier.
Address Accuracy
Ensure your shipping address is correct at checkout. We cannot change the address once the order is placed.
Feedback
We value your feedback. Email us with any comments or concerns.
Thank you for shopping with us!